We may use your data for
the following principal purposes:
- to provide you with the
highest possible level of service (such as a special meals request) and to help
you to get the best out of our website;
- to fulfil the bookings
and purchases you have made through our website, and any other requests we
receive from you;
- to contact you about
changes to your itinerary eg. flight schedule changes, delays etc, or to send
you useful information about your trip;
- to notify you about our
products and services, special offers and promotions and any other marketing
materials which we think may interest you. While this may include material about
third party products from time to time, those third parties will not contact you
directly (unless you subsequently ask them to!);
- for other administrative
purposes and for internal analysis; and
- to occasionally
participate as part of a survey or to get feedback
Normally we will contact
you by email but we may occasionally contact you by mail, phone, fax or sms
(mobile phone text messages).
As we may need
to contact you regarding flight schedule changes or cancellations as quickly as
possible after they are notified to us by the airline we strongly recommend that
when booking you give us a valid email address and phone number that is accurate
and does not block calls from business numbers before and during any travel
period.